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How dragon222 rtp Handles Your Personal Data

At dragon222 rtp, your personal data — including account details, deposit records from DANA, OVO, GoPay and QRIS, and session history — is held under a clear, documented…

Data Collected TransparentlyDANA, OVO, GoPay & QRIS Transactions CoveredYour Right to Access & DeleteRetention Policy Stated ClearlyContact Path for Data Requests
dragon222 rtp How dragon222 rtp Handles Your Personal Data
CONTACT FOR PRIVACY

Reach Us With Your Data Questions

Our privacy team handles data access requests, deletion requests, and correction notices seven days a week.

Live Chat Available 07:00–24:00 WIB daily. Start a chat session from your account dashboard and select…
Email Support Send your data request to our dedicated privacy address listed in your account settings.
In-Account Request Form Log in, go to Account Settings, then select 'Data & Privacy'.
HOW WE PROTECT DATA

Explore the Six Pillars of Our Privacy Practice

We have structured our privacy practice around six concrete commitments — covering how data flows through your account, how long records are retained, and what controls you hold.

Data Minimisation

We collect only what is necessary to operate your account and process payments. If a data point does not serve account management, fraud prevention, or payment reconciliation, we do not store it.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can disable non-essential cookies via the cookie banner shown on your first visit — this does not affect account access.

Retention Schedule

Account data is retained for as long as your account remains active. After a verified account closure request, most personal data is deleted within 30 days, except where longer retention is required by applicable law.

Payment Data Security

Deposit and withdrawal records linked to DANA, OVO, GoPay and QRIS are stored using encrypted database fields. We do not store full payment credentials — only masked references needed for transaction matching.

Account Access Logs

Every login event, including device type, IP address, and timestamp, is recorded against your account for security auditing. You can review the last 10 login events in the Security section of your account settings.

Third-Party Sharing

Data is shared only with payment processors facilitating your transactions and with service providers under strict confidentiality agreements. No data is passed to advertising networks or sold to data brokers under any circumstance.

Switch Through the Questions You Actually Have About Privacy

The questions below reflect what Indonesian account holders ask us most often about data handling, access rights, and our cookie practices. If your question is not covered here, use the live chat channel available from 07:00 to 24:00 WIB — our team handles privacy queries alongside general support.

We collect your name, email, phone number, and the payment method you register — such as DANA or OVO. We also log your IP address and device identifier each session. This data is used strictly for account management and payment processing.

Payment records are stored in encrypted fields and linked to your account using a masked reference number. We do not retain full wallet credentials. Transaction timestamps and amounts are kept for reconciliation and dispute resolution purposes only.

Yes. Log in, go to Account Settings, and select 'Data & Privacy' to submit an access request. Alternatively, email our privacy address from your registered account email. We will deliver a data export within 48 hours of confirming your identity.

Submit a deletion request through the 'Data & Privacy' form in your account settings or via email support. We complete most deletions within 30 days. Some data may be retained longer where local law requires us to keep financial or identity records.

We use session cookies for login continuity and analytics cookies for performance tracking. You can disable non-essential cookies from the cookie banner that appears on your first visit. Turning off analytics cookies does not affect your ability to log in or make deposits.

Data is shared only with payment processors such as DANA, OVO, GoPay and QRIS to complete your transactions, and with service providers bound by confidentiality agreements. We do not sell or pass your data to advertising networks or data brokers.

Your right to access, correct, or request deletion of your data depends on local law. Where local law permits, we honour these requests within 48 hours of identity verification. Contact our privacy team via live chat or the in-account form to start the process.